La Cressida Black Croco Men Laptop Bag

La Cressida delivery partner deliver across the world. Our order processing time is 72 hours. We do not process orders on Saturday, Sundays & on National Holidays.

Note: Customers are advised to check the product at the time of delivery and report any dissatisfaction on the courier docket.

International Shipping:
We offer International shipping as well. Special requests can be handled with prior confirmations. Please note all duties, taxes, import duties on international orders will be borne by the customers. Shipping charges are non refundable once the order is shipped. Returns & exchanges will not be entertained post dispatch of the orders.
Please contact customer service in case of any queries at:
Email : online@lacressida.com

Tracking Packages :
If you have a tracking or delivery number, you can track your package by clicking our delivery partner links provided in your shipment confirmation email. If you did not receive email, please check your spam folder. Tracking may not appear online for upto 24-48 hours in some cases, so please wait until the shipper scans your package and updates in on their website.
You can track your order at any time online via courier partner website.

Non Availability on Delivery:
Our delivery partners will attempt thrice before an item is returned to our warehouse. Please make sure, you add your available phone/mobile number in shipping address while you place an order, this will speed up the delivery process.

Proof on Delivery:
For some delivery locations & for some high value products, our delivery partner may require a valid ID proof for delivering the good. 

 

Returns are the responsibility of the customer. Our return address is in Australia and will be communicated to you at the time of the return request.

 

Your experience is our reward!

We attempt to deliver the best and hope to create a satisfactory and unique experience for you all. However, if you are not 100% satisfied with your purchase, we ensure exchange to make sure you are served with the quality you trusted us with.

We guarantee full refund within 8-10 working days for all orders that fall under any of the given cases mentioned below:

- Changed your mind before billing?

Not a problem, we care for your choice. We ensure refund for any cancellations before billing.

- What do I do if my order goes out of stock?

For orders which are no more in stock, we ensure refund for the same to keep your experience hassle free.

- Placed an Order but it failed quality check?

Quality always comes before quantity for us!

We ensure final inspection of the product prior to deliveries. In case the order fails quality check, full refund will be initiated for the articles ordered.

We attempt to ensure customer satisfaction. We are ready to go that extra mile to make sure you keep what you love. To ensure a smooth and efficient exchange services we have carefully laid down our exchange policies:

- Can I exchange Fresh as well as Discounted products?

We don’t discriminate! La Cressida accepts exchange for all products, Fresh and Discounted, in the cases as mentioned below.

- What do I do in case of a wrong size?

Price for Size! We ensure easy exchange for customers facing problems with the size of the articles delivered.

- What do I do if I am not fully satisfied with my purchase?

Every product is special. However, if you are disappointed with the colour or style of your purchase we ensure easy exchange to make sure we deliver the product of your needs.

- What do I do if I received defective/wrong product?

Guaranteed exchanged for all wrong/defective products.

- How can I exchange/return a product?

In order to ensure that the exchange process is easy and informative. We have designed a way to keep it simple. For any requests for exchange/return kindly e-mail it to us at online@lacressida.com within 7 days from the date of receiving . Our team will get in touch with you to assist you with the procedure further at the earliest. On receiving the parcel of the exchange article we will initiate Confirmation of the same to make no delays in your shopping.

Terms and Conditions:

We ensure that all exchange requests made within 48 hrs for wrong/defective products are dealt with utmost efficiency. However any request for exchange for the aforementioned cases post 48 hours is subject to denial.

Exchange against articles priced similar or higher than the originally purchased article is applicable for all order. In case the customer choses to exchange the originally purchased article for an article priced below that of the original, the balance between the two will be credited to customer’s wallet. 

La Cressida ensures exchange/return of articles in their original state along with bills, tags, and packaging according to the guidelines as stated. In case the same in not ensured, we reserve the right to deny exchange/return.

To keep the experience smooth and accessible we ensure that all the requests for exchange of store purchased products are dealt at the store and all the requests of exchange for products purchased online are dealt online.

Reverse pick-ups will be initiated by us in case of wrong/defective products. All deliveries for other return/exchange requests will be borne by the customers initiating the same. Once the product passes our QC process, the product amount will be credited to your LA CRESSIDA account wallet for future purchases.

All the exchange requests will be initiated within 24-48 hrs after the shipment has been returned to its origin and has undergone the quality check successfully.

The packages must be checked by the customer within 7 days of receipt, the claims will no longer be admissible beyond this period.

Send an email to online@lacressida.com within 7 days of receipt of the goods to request a return with the following information in the email: Name, order number, reference the product(s) to be returned.

The returned product(s) must be new, unused and in a box perfectly intact, any product returned unpackaged will be refused or will be subject to a $ 15 withholding on the refund.

The customer must keep the proof of deposit and the tracking number of the package that will be given to him by the carrier. In case of loss of the package, no refund will be made without this proof of deposit. All returned products must be returned perfectly intact.

Upon receipt of the package, lacressida.com will judge the perfect condition of the returned goods. No return will be accepted if the returned products have been visibly used or damaged by the customer and that this use or damage makes the products unfit for sale. If the return is refused by La Cressida, the products will then be returned to the customer at the expense of La Cressida without the customer being able to demand any compensation or right to reimbursement.

The refunding of the returns will be made subject to compliance with these conditions of return, lacressida.com will proceed to the refunding of the returned products within 30 days following the reinstatement in stock of the goods.

Material & Care Guide

• Natural Character: Variations in grain and color are natural features that make your Strathberry product unique. These are not defects.

• Protection: Protect your item from water, cosmetics, perfume, and direct heat/sunlight to prevent damage.

• Cleaning:

  • Leather: If wet, dab lightly with a soft cloth and air dry (do not use heat).

  • Hardware: Use a dry jewelry cloth to remove tarnish.

• Color Fastness: Please be aware that leather dyes may transfer to lighter clothing, especially in humid weather.

• Storage: Store in a cool, dry place when not in use.